Privacy Policy

Information we receive

When you contact us or do business with us, we may receive your name, company, email address, phone number, billing or delivery address, and information about your request or order. This may include part numbers, quantities, equipment details, correspondence, photos, drawings, product lists, and other files you choose to send.

Please send only information relevant to your request. Do not send passwords, Social Security numbers, or payment-card details through general inquiry emails or the website.

How we use information

We use information to respond to questions, prepare quotes, source products, review project requirements, process and fulfill orders, coordinate delivery, and maintain business records. We may also use relevant information to address disputes, protect against misuse, and meet legal or recordkeeping obligations.

Inquiries sent to our sales email are handled through Microsoft 365/Outlook. We do not currently operate promotional email lists, and contacting us does not enroll you in a newsletter.

When information is shared

We may share relevant information with manufacturers, suppliers, service providers, and shipping companies when needed to prepare a quote, evaluate a requirement, source products, or fulfill and deliver an order. Depending on the request, this may include contact details, delivery addresses, product specifications, or relevant drawings and files.

Technology providers supporting our website, email, and business systems may process information as part of providing their services. We may also disclose information when required by law or reasonably necessary to protect rights, safety, or business records.

Website technology and third-party services

Website hosting and content providers may receive technical information when your browser connects to their services, such as your IP address, browser type, requested pages or files, and the date and time of a visit.

Website images are hosted with our website. Our Contact page includes an embedded Google Map. Loading the map connects your browser to Google, which may receive technical information and use cookies or similar technologies under its own policies. You can review the Google Privacy Policy for more information.

Our catalog temporarily saves your selected parts and quantities in your browser’s session storage so your quote list stays available while you browse in the same tab. This information is sent to us when you submit a quote request. Closing the tab normally clears the saved list.

We have not added advertising trackers or a separate visitor analytics tool to this website. Hosting and third-party services may still process technical information. You can manage cookies through your browser settings; blocking them may affect some features. Other websites linked from this site have their own privacy practices.

Keeping and protecting information

We retain inquiry and business records as needed to handle requests, support customer relationships and orders, and meet applicable accounting, legal, or dispute-related requirements. Retention depends on the type of record and the reason it is held.

No website, email service, or electronic storage system can be guaranteed completely secure. If your request involves confidential project material, contact us before sending it so we can discuss appropriate handling.

Your questions and choices

You can contact us to ask about the personal information you have provided, request a correction, or request deletion. We may need to verify your identity before acting on a request. Some information may need to be retained for orders, business records, or legal obligations. We will handle requests in accordance with applicable law.

Our website is intended for business and professional buyers, not children. If you believe a child has provided personal information to us, please contact us.

Changes to this policy

We may update this policy as our website, services, or information practices change. The effective date above identifies the latest revision.

Contact us

For privacy questions or requests, contact: